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ibook's Journal

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Name:
Apple iBook
Membership:
Open
Posting Access:
All Members , Moderated
Welcome to ibook, a community for discussion of and help on Apple iBooks.

The main focus of the community is the iBook, so posts should reflect that - posts about Apple's other products (such as iMacs or iPods) should only be made when they post is also about iBooks (so a post about the battery life of your iPod is off-topic, but a post about syncing your iPod with your iBook is fine). There are other communities which might be more useful is you're seeking help for a non-iBook product - see the list below. Posts that do not follow this rule are subject to being deleted by the moderators, and repeat 'offenders' may have their posting access removed.

All images posted in the community must be behind an lj-cut tag. If you don't know how to use a cut tag, see this LJ FAQ entry. If you still can't use a cut tag after reading that entry, do not post images.

ibook gets a lot of 'tech support' posts - when you ask your own question, please do the following:

  1. Help yourself first!
    1. Try looking in the built-in help for answers.
    2. Try looking through any relevant application menus or preference settings.
    3. Search Google (or other Mac websites - see the list below) to see if anyone else has had the same problem.
    4. Look at recent posts in the community, and check the community memories and tags, to see if the question has been asked here already.
  2. Make sure to give as much information as you can when posting:
    1. Always state exactly what versions of any relevant software (including Mac OS X) you're using. If you're not using the latest version, say why so that people don't just tell you to upgrade.
    2. Give full details of what hardware you're using, including CPU type/speed, amount of memory installed, free hard drive space, and anything else that's relevant to your question.
    3. Explain exactly what your problem is - describe what you were doing when it happened.
    4. Explain what you've tried already to fix the problem, that way you won't get told to try things you've already done.
  3. Be polite! You're asking for free tech support, so even if you don't get a useful answer it's a good idea to not offend people. If you come across as a demanding brat you're less likely to get help in future!


On a related note, when answering questions be sure that you know what you're talking about: if you're just taking wild guesses you're as likely to hinder as you are to help.

If you have any problems regarding the community, please do not hesitate to contact one of the moderators. We can both we reached by our username @ livejournal.com email addresses. (In order to ensure a quick response, I recommend emailing both of us, so that whoever is available first can help you.) Email should be the first point of contact - do not make further posts in the community to argue a moderation decision.

Other Related Communities

There's lots of other Apple and Mac related communities on LiveJournal - here's a quick selection:

macosx
macintosh
powerbooks
ipod
appleworld

An interests search for 'Macintosh' will turn up even more.

Mac and iBook related websites.

There's a lot of very good resources out there, waiting to help you. Here's a quick list of some good ones:

Mac OS X Hints (http://www.macosxhints.com/) provides short 'hints' on a huge variety of Mac OS X features and applications. It's an excellent source of information.

Versiontracker (http://www.versiontracker.com/macosx/) lists almost every piece of software available for Mac OS X. This is a good place to search if you want to find a particular piece of software.

MacUpdate (http://macupdate.com/) is a popular alternative to Versiontracker - check out both and use whichever one you like better.

Low End Mac (http://lowendmac.com/) is a great site for getting specs on every Mac released. Despite its name, it covers all Mac hardware. If you want to know what options are available for upgrading your iBook, this is a good site to check.

Accelerate Your Macintosh (http://www.xlr8yourmac.com/) is another fantastic site if you're interested in upgrading your iBook. You can search the databases there to see which upgrades are compatible with your machine, and find guides on upgrading your computer.

Think Secret (http://www.thinksecret.com/) and AppleInsider (http://www.appleinsider.com/) are rumour sites that claim to get leaked information on what Apple's going to do next. These are good sites if you want to keep up to date on speculation (sometimes informed speculation, and sometimes just wild speculation), but do keep in mind that until anything is confirmed by Apple there's no way of knowing if it's true or not.

Mac Rumors (http://www.macrumors.com/) reports rumours from other sites (such as those listed above), but also provides a useful Mac buyer's guide and has one of the most active Mac forums on the internet.

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